Shipping Policy

Thank you for choosing Prilotte! We're delighted to serve you with our premium products. Please take a moment to review our Shipping Policy to ensure a smooth and satisfying shopping experience.

Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotions, processing times may vary, and we appreciate your patience.

Shipping Time:

  • Our standard shipping time ranges from 6-10 business days. Please note that this is an estimate, and actual delivery times may vary based on your location and other external factors.

Worldwide Shipping:

  • We are proud to offer free worldwide shipping to bring Prilotte products to your doorstep, regardless of your location.

    Tracking Information:

    • Once your order has been shipped, you will receive an email with tracking information. This will allow you to monitor the progress of your delivery.

    Customs and Duties:

    • International customers are responsible for any customs and duties fees imposed by their respective countries. Prilotte is not responsible for any additional charges incurred during the shipping process.

    Contact Information:

    • If you have any questions or concerns about your order, please feel free to contact us at contact@prilotte.com or itsprilotte@gmail.com. Our customer service team is here to assist you.

    Payment Methods:

    • We accept various payment methods to make your shopping experience convenient. You can pay using Credit Cards (Visa, Mastercard, American Express) and Paypal.

    Lost or Damaged Items:

    • In the rare event that your order is lost or damaged during transit, please contact us immediately at contact@prilotte.com or itsprilotte@gmail.com. We will work with you to resolve the issue promptly.

    Returns and Exchanges:

    • For information regarding returns and exchanges, please refer to our Return Policy for detailed instructions.

    Note:  Prilotte reserves the right to update or modify this Shipping Policy at any time. Changes to the policy will be effective immediately upon posting to our website.

    Thank you for choosing Prilotte. We appreciate your business and look forward to delivering exceptional products to you!